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Hello My name is Melisa.

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I started M Jay Business Growth Solutions LLC to help solo professionals and small business owners with the administrative pieces of their businesses. I specialize in customer relations management (CRM) system  set up, website development and customer service. I use a combination of skills learned from serving in the United States Navy and the many years spent as a certified Pharmacy Technician, where my tech savvy nature flourished as I help maintain multimillion dollar, cutting edge technology. Being in New York City during the COVID-19 pandemic, I took on an additional role as Public Health Advisor for New York City’s Test and Trace Corps. All of these roles allows me to interact with very diverse populations and provide stellar customer service.

 

When solo professionals and small business owners become overwhelmed with day to day operations, I step in to set up systems that free’s up their time from administrative task. I also help cultivate business ideas and keep their social media platforms up to date with engagement requirements while researching market trends.

 

I’ve worked with hairstylist, makeup artist, personals chefs and other solo professionals who have turned their side hustle into a thriving businesses. I also, provided production management and executive level assisting onset of a filmed web series!

 

When it comes to your business I understand your time is your money and your business is your baby, consider me the “Small Business Nanny.”